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Why Change Selling Blog

 

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Mark Gibson


Recent posts by Mark Gibson

3 min read

Using Visual Storytelling to Get Your Next Job - Case Study

By Mark Gibson on Oct 27, 2021 11:23:06 AM

"I'm sorry to tell you that we are restructuring the company and we have to let you and twelve others go."

Ever been laid off? I have - and chances are that at some time in your life it could happen to you. Layoff's happen, it's a fact of life in our time and it's no big deal. Companies re-organize, merge, get acquired, have a bad quarter and suddenly, headcount becomes a problem.

After 9-11, there were hundreds of thousands of sales and marketing professionals in the Bay Area suddenly unemployed. Long gone is the era of my parents (grand-parents for many readers), when you joined a company and expected to work a lifetime and retire on a pension at 65.

What happens when you do get laid off? How do you get back into the workforce and perhaps more importantly, how do you win the job you really want, when there are potentially dozens or even hundreds of others applying for the same job? Hint - be different!

Wil Loesel (www.linkedin.com/in/wloesel) worked for Time Warner Cable as a sales manager and was recently laid off due to a restructuring. Wil visited my Website earlier this month and viewed our "Your PowerPoint Presentations Suck Webinar" and decided to apply some of the ideas he learned in the Webinar to differentiate himself in his job search.

Wil's Story

"I had an interview for a B2C Manager position on May 5th. I had prepared a presentation a week earlier for another company I was interviewing at and was working on tailoring it for my interview the next day. I watched your webinar the evening prior to my interview and decided I wanted to change my entire presentation.

I stayed up all night (until 8am) revising the presentation. I then slept for 2 hours, woke up and kept working, all the way until my interview. I wrote and memorized talking points and stories for each slide (keeping the slides visual, using only a word or two and a picture) and let my voice present the story."

Wil's Before Slides

There is nothing wrong with Wil's before slides, it's just that they are typical, the same meaningless graphics, too much information and have a memory retention lifecycle for the viewer of one mouse-click.
This is one of the worst slides in Wil's old deck, but it's so familiar. I've seen something like this many times and when I see it my eyes glaze over it and move on. 

The slide below is popular at the moment. I have seen a derivative of this several times at industry conferences and Webinars already this year. It is unreadable and has too much information to be presented effectively.



Wil's After Slides

I have reduced the size of Wil's "after" slides to cover the points in his management philosophy section, because I can... you will still be able to get the key idea from each slide that Wil wanted to discuss, when the slides are shrunk. The images are clean, one main idea per slide, are easily understood and the images create meaning to support his point. It's Wil that is talking, the slides are doing their job as visual aids.

Topics: sales powerpoint visual storytelling
3 min read

Using a Whiteboard to get your Killer Product Across the Chasm

By Mark Gibson on Oct 27, 2021 11:23:06 AM

Early adopters of new technology are prepared to accept more risk when buying technology than the majority of buyers.

Topics: killer products whiteboarding lean startups
2 min read

HubSpot Redefines CRM in an Integrated Sales & Marketing Platform

By Mark Gibson on Oct 27, 2021 11:23:06 AM

This is not an objective view of the new HubSpot CRM product, as I am a HubSpot customer and a HubSpot reseller and have not yet had the opportunity of using it. 

It is a first impression from watching the demo video. 
Topics: hubspot CRM
4 min read

Differentiation vs. Competition - a Guide to Achieving it

By Mark Gibson on Oct 27, 2021 11:23:06 AM

The following is a true story extracted from a recent call in a company, possibly just like yours.

Julie, a sales rep from ABC Software, just got back from an initial meeting with a prospective client who registered interest in your products on your Website. Your inside sales team spoke with the prospect and qualified interest in a meeting to discuss ABC application usage in Acme. Julie's Sales Manager, Bob, asks "So how did the Acme meeting go?"

Topics: sales performance differentiation buyer-persona
4 min read

The Challenger Sale - Book Review

By Mark Gibson on Oct 27, 2021 11:23:06 AM

The Challenger Sale (TCS), by Matt Dixon and Brent Adamson is an important book for sales professionals and sales managers involved in complex B2B sales as it proves that a number of commonly held beliefs about sales behavior are obsolete. 
 
Its successor, (read my book review) The Challenger Customer - Book Review is even more valluable for marketers and sales enblement professionals as it inherits many of the concepts in this work and applies the sale level of rigor to examing how companies buy. The insights are worth ten times the price of the book.

Unlike many other "how-to-sell" books based on theories and ideas on improving sales performance, The Challenger Sale is underpinned by rich and extensive data from more than 6,000 sales professionals from more than 100 member companies, gathered over the past four years.

You are a Prospect for Challenger Sales Training

I don't have a problem (other reviewers did have), that TCS is produced by the Corporate Executive Board (CEB) and that the CEB is a member organization providing for-profit sales training for its members. They want to sell you Challenger Sales Development Services...in the same way every other author of sales performance literature wants to sell their services. It happens that we are very much aligned in our view of the sea-change that has occurred in buyer behavior and the need for new approaches in engaging buyers at the moments of truth when face-face.

If you are selling complex software, enterprise hardware or services in a B2B environment and haven't read The Challenger Sale yet, then perhaps this article might convince you it's worth reading at least once...regardless of where you get your sales development services.
Topics: sales performance challenger sale B2B selling process
5 min read

Shelby Cobra - Brand Marketing with Adrenaline

By Mark Gibson on Oct 27, 2021 11:23:06 AM

Old School - "Mad Men", Top-down Branding

The marketing World is always evolving, and one of the most notable shifts in recent years has been the move from the outbound marketing era's “top down” branding approach to the more inclusive buyer-centric messaging favored by savvy startups, marketing innovators and companies utilizing inbound marketing to drive sales.

Topics: messaging architecture marketing message brand message
1 min read

Top 5 Ranked Sales and Marketing Performance Blogs for 2009

By Mark Gibson on Oct 27, 2021 11:23:06 AM

Merry Christmas, Happy Holidays and Happy New Year to my friends colleagues and fellow group members.

Topics: sales performance differentiation Saas
4 min read

Using Stories for Sales Engagement - What Great Salespeople Do!

By Mark Gibson on Oct 27, 2021 11:23:06 AM

Mike Bosworth is a sales trainer and mentor for tens of thousands of B2B salespeople Worldwide through his seminars, consulting, and his books, "Solution Selling", "Customer-centric Selling" and now "What Great Salespeople Do".



When Mike stated recently that the old stuff isn't working any more and moved away from these generally accepted sales process models to start an entirely new business to teach salespeople to tell stories, I took note and I bought his new book, What Great Salespeople Do.
 
One astonishing statistic published in the book reveals the unfortunate truth in the sales profession and that is, now just 13% of salespeople are responsible for 87% of the revenue (*Sales Benchmark Index). This led Mike to the realization that despite decades of conventional sales training, the core group of salespeople had not improved their performance. That is, decades of sales training made the best salespeople better, but the bottom 80% did not improve. On closer examination of the 13% who were selling 87% of the business in his own organization, Mike found that they all had the ability to forge real emotional connections with their customers.

Topics: mike bosworth storytelling rapport and emapthy
7 min read

Reducing Sales Ramp Time to Accelerate Growth Part 2.

By Mark Gibson on Oct 27, 2021 11:23:06 AM

Reducing Sales Ramp 2.

Ramping new hires quickly in a SaaS business is key to accelerating business growth.

In part 1 of this post I discussed the high cost of a slow ramp and the causes of the slow sales ramp problem. I shared some ideas on hiring better quality sales talent excerpted from Mark Roberge's new book, The Sales Acceleration Formula and discussed 21st. Century learning concepts.

In this post I will examine specific high value steps to accelerate sales competency, including;

  • Understanding how your customers buy.
  • Capturing your "Why Change" Story that everyone can tell.
  • The Whiteboard Storytelling Secret.
  • Making it Stick, Social Learning and Certification.

Topics: sales enablement sales ramp whiteboarding
3 min read

Cave-Man, Selling and the Art of Visual Storytelling

By Mark Gibson on Oct 27, 2021 11:23:06 AM

Are you familiar with the Paleolithic cave paintings of Lascaux or Chauvet Caves in France? If you are not, please click on this link to the  Chauvet Cave Paintings.

Topics: visual storytelling whiteboarding visual perception cave-art