DEMAND-SIDE GTM ENGINEERING FOR B2B SOFTWARE AND SERVICES COMPANIES
Make everything you have built add up to a business a buyer can see and value.
Acquisitions. New services. New technology. New people.
Your business has evolved faster than the story you tell. Nobody has written down what it now adds up to.
The story lives with the founder and two sellers. Nothing breaks until they leave. Then it goes with them.
We find out why your customers chose you, then put it everywhere a buyer meets you.
Commercial Transfer X-Ray
The X-Ray draws on patterns from more than 600 B2B commercial surfaces we've analysed.
Does Any Of This Feel Familiar?
You grew by acquisition
Your website lists the companies you bought. Buyers read a group of businesses and price each one separately. Nobody can see what you built, let alone buy it.
Your website burdens sellers
A buyer arrives and decides what you offer from the page. After that, a person explains everything, one buyer at a time. Every meeting opens with an apology for the site.
Your story lives in one head
Buyer recognition depends on who they meet. Your founder is the only person who can land your new story. What is invisible cannot be taught. Growth stalls.
What does everything you have built now add up to?
As companies grow, that answer can become harder to see. We work out whether the pieces add up to one clear idea customers recognise and value.
It has never been written down, because no one person holds it all.
One instrument, read at both ends of the engagement. The movement is the evidence that the work landed.
What the work produces is what your organisation is justified in claiming.
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Conventional GTM work starts with assumptions developed inside the business. We start with the customer.
Businesses often build their story from the inside out.
What have we built? → How do we position it? → How do we market it? → How do we sell it?
But that isn't how a customer experiences your business.
We start on the demand side.
What changed? → Why did they act? → Why did they choose you? → What gave them confidence?
Then we work backwards from those answers.
So the story your market hears starts with why customers buy, not what you want to sell.
That's demand-side GTM engineering.
Who this is for
Pre-deal. Diligence on whether a repeatable buying pattern exists, or whether the revenue still depends on the founder.
Post-raise. New money, new targets, and an account of the business that has not caught up with what it now is.
Pre-exit. The value is already in the business. What gets priced is what the next buyer can see.
We work with portfolio company CEOs and PE investors at these moments: usually the person carrying the explanation today, or the investor who will eventually have to underwrite it.
All three turn on the same question:
Can the business explain what customers value without you in the room?
We turn what a few people can explain into something the whole organisation can carry.
Who this is not for
If you already know why customers choose you, and every surface already says it, there is nothing here to buy.
It is not for product-led growth businesses. If people sign up without ever speaking to anyone, the reason they buy sits in the product rather than in a person, and we have nothing to move.



Craig Vintcent
Role: Managing Partner
Works with private equity partners and portfolio CEOs to ensure the market values the business they've built, not just the parts it can see.
Lawrence Flude
Role: Market Positioning
Founding partner, turns positioning into something customers and teams immediately recognise.
Mark Gibson
Role: Chief Architect
Founding partner, designs the evidence, language and commercial architecture that help organisations explain what they've become.
What this looks like in practice
"Working with Mark has been catalytic for our sales process and growth. His insight into why customers buy from six interviews challenged assumptions and reshaped how we engage with prospects."
Roxana-Maria Stanieu · Head of Growth, mindit.io
mindit grew its client base by 100% in 12 months following the 90-day engagement.
Helping teams apply the patterns behind the best deals.
Mona Hrisatchi, Delivery Director, mindit.io. Whiteboard storytelling in practice.
iqbusiness · Cape Town
As an established and leading digital integrator in South Africa, we attribute our success and growth to strong client relationships, strengthened through frequent, in-person engagements. This serves us well locally. A new mandate to take a service line to international prospects created a different challenge: how do you create interest with buyers who don't already know you?
Shift90 helped answer that from our clients' perspective, not our own. Their work surfaced the value our clients recognise and connected it to what our capabilities now do for the people who buy them.
We have a clearer and more consistent way to explain the value we bring, backed by evidence from our own clients. We use it to enter new markets and to open new business conversations.

Jakobus Wilken, Senior Partner: Global Capability Services, iqbusiness · August 2026
Your business has become something nobody has written down yet.
Nothing here needs inventing. Your customers already know why they chose you. Two or three of your people can explain it. Neither is written down where the next buyer will look.
Thirty minutes. Bring one company. You will leave with a reading of what your surface says now and what it is missing.
See your website the way a buyer sees it
A buyer arriving for the first time is answering three questions and nothing else, inside about ten seconds.
- Can I recognise my situation here? The position they were in before they started looking, in the words they would use for it.
- Can I see why this is different? Different in a way that survives the two other tabs they have open.
- Can I see a reason to move now? Something that makes waiting the more expensive choice.
Thirty seconds. Enter a URL.
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