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FOR B2B SOFTWARE AND SERVICES COMPANIES

Your business has changed. Your story has not.

You don't get paid for everything you've built. 

Acquisitions, new services, new technology, new people. Companies become more capable every year. Very few re-establish what it all adds up to. The explanation stays with a handful of people instead of becoming part of the business.

We find out why customers choose you, connect that to what the business has become from evidence, and help the whole company explain it clearly.


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Kalibrate
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Nearshore IT Services company, mindit, grew its client base by 100% in 12 months following the 90-day engagement. 

Does Any Of This Feel Familiar?

You grew by acquisition

Your website lists the companies you bought. Buyers read a group of businesses and price each one separately. Nobody can see what you built, let alone buy it.

Your website burdens sellers

A buyer arrives and decides what you offer from the page. After that, a person explains everything, one buyer at a time. Every meeting opens with an apology for the site.



Your story lives in one head

Buyer recognition depends on who they meet. Your founder is the only person who can land your new story. What is invisible cannot be taught. Growth stalls.

 

What does everything you have built now add up to?

As companies grow, that answer can become harder to see. We work out whether the pieces add up to one clear idea customers recognise and value.

It has never been written down, because no one person holds it all. 

 

One instrument, read at both ends of the engagement. The movement is the evidence that the work landed.

What the work produces is what your organisation is justified in claiming.

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A lot of positioning work starts inside the company. We start with the buyer.

What were customers dealing with before they called you? Why did they move? What did they value once they chose you?

We use what customers actually say, not what the business assumes they think.

Nothing is presented as customer evidence unless a customer actually said it.

 

Who this is for

Pre-deal. Diligence on whether a repeatable buying pattern exists, or whether the revenue still depends on the founder.

Post-raise. New money, new targets, and an account of the business that has not caught up with what it now is.

Pre-exit. The value is already in the business. What gets priced is what the next buyer can see.

We work with the person who currently carries the explanation. In practice, this is the chief executive, or the investor who has to underwrite the story at exit.

All three turn on whether the business can explain itself without you in the room.

We turn what a few people can explain into something your whole organisation can say.

Who this is not for

If you already know why customers choose you, and every surface already says it, there is nothing here to buy.

It is not for product-led growth businesses. If people sign up without ever speaking to anyone, the reason they buy sits in the product rather than in a person, and we have nothing to move.

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Craig Vintcent

Role: Managing Partner

Works with private equity partners and portfolio CEOs to ensure the market values the business they've built, not just the parts it can see.

Lawrence Flude

Role: Market Positioning

Founding partner, turns positioning into something customers and teams immediately recognise.



Mark Gibson

Role: Chief Architect

Founding partner, designs the evidence, language and commercial architecture that help organisations explain what they've become.

What this looks like in practice

"Working with Mark has been catalytic for our sales process and growth. His insight into why customers buy from six interviews challenged assumptions and reshaped how we engage with prospects."

Roxana-Maria Stanieu · Head of Growth, mindit.io

 mindit_io_logo mindit grew its client base by 100% in 12 months following the 90-day engagement. 

Helping teams apply the patterns behind the best deals.

mindit roleplayMona Hrisatchi, Delivery Director, mindit.io. Whiteboard storytelling in practice.

iqbusiness · Cape Town

"For more than 30 years, our growth was built on strong client relationships and business networks. That served us well locally. A new mandate to take a service line to international prospects created a different challenge: how do you create interest with buyers who don't already know you?

Shift90 helped us answer that from our clients' perspective, not our own. Their work surfaced the value our clients recognise, and connected it to what our business has become and what our capabilities now do for the people who buy them.

We have a clearer and more consistent way to explain who we are, backed by evidence from our own clients. We use it to enter new markets and to open new business conversations."

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Jakobus Wilken, Senior Partner: Global Capability Services, iqbusiness · August 2026


Your business has become something nobody has written down yet.

Nothing here needs inventing. Your customers already know why they chose you. Two or three of your people can explain it. Neither is written down where the next buyer will look.

Thirty minutes. Bring one company. You will leave with a reading of what your surface says now and what it is missing.

 

See your website the way a buyer sees it

A buyer arriving for the first time is answering three questions and nothing else, inside about ten seconds.

  • Can I recognise my situation here? The position they were in before they started looking, in the words they would use for it.
  • Can I see why this is different? Different in a way that survives the two other tabs they have open.
  • Can I see a reason to move now? Something that makes waiting the more expensive choice.

Thirty seconds. Enter a URL.

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