From the 2026 Bain & Company hashtag#PE Report: A decade ago, 5% annual EBITDA growth was enough to generate a 2.5x MOIC. Today it's 12%. Multiple expansion is gone. Cheap debt is gone. What's left is operational and commercial performance, and most portcos aren't ready to deliver it from Day 1.
๐ญ. ๐ง๐ต๐ฒ ๐๐๐ ๐ฐ๐ผ๐ป๐๐ฒ๐ฟ๐๐ฎ๐๐ถ๐ผ๐ป ๐ฑ๐ฒ๐ฎ๐น ๐๐ฒ๐ฎ๐บ๐ ๐ฎ๐ฟ๐ฒ๐ป'๐ ๐ต๐ฎ๐๐ถ๐ป๐ด
Most commercial due diligence confirms the thesis. It validates what's in the CIM. It asks customers, "Why did you choose Vendor X?" and "How do you like the product?" Supply-side questions that produce surface-level validation, neat answers, and false confidence.
What they don't produce is a growth algorithm.
Demand-side interviews ask different questions: what triggered the change, what nearly stopped you, how did you justify the spend internally. These surface the repeatable buying patterns that actually drove customer decisions. When those patterns repeat across 15-20 recent customers, you have the foundation of a Day 1 GTM playbook. Not a 90-day post-close discovery project. A funded, evidence-based commercial plan that arrives at IC approval.

๐ฎ. ๐ง๐ต๐ฒ ๐๐ฎ๐น๐๐ฒ ๐ฐ๐ฟ๐ฒ๐ฎ๐๐ถ๐ผ๐ป ๐ฐ๐ผ๐ป๐๐ฒ๐ฟ๐๐ฎ๐๐ถ๐ผ๐ป ๐๐ต๐ฎ๐'๐ ๐ฏ๐ฒ๐ถ๐ป๐ด ๐น๐ฒ๐ณ๐ ๐๐ผ๐ผ ๐น๐ฎ๐๐ฒ
The EBITDA targets your deal model now requires cannot be achieved through cost reduction alone. Revenue has to do the work.
But most portco commercial teams are running a product-push model, built around features, capabilities and awards. That narrative was designed for a world where buyers came looking. Today, buyers complete 60-70% of their journey before they engage a sales team. By the time your portco shows up, the frame is already set, and your messaging didn't set it.
Demand-side buyer research replaces assumptions with evidence. It builds a commercial motion around the ๐๐๐ฟ๐๐ด๐ด๐น๐ถ๐ป๐ด ๐บ๐ผ๐บ๐ฒ๐ป๐๐ that actually move buyers from inertia to action. That's what closes the gap between Year 1 targets and Year 1 results.
๐ฏ. ๐ง๐ต๐ฒ ๐ฏ๐ผ๐ฎ๐ฟ๐ฑ ๐ฐ๐ผ๐ป๐๐ฒ๐ฟ๐๐ฎ๐๐ถ๐ผ๐ป ๐ฎ๐ฏ๐ผ๐๐ ๐ฑ๐ถ๐ณ๐ณ๐ฒ๐ฟ๐ฒ๐ป๐๐ถ๐ฎ๐๐ถ๐ผ๐ป
LPs now want value creation plans they can describe in one sentence and back with data. "We'll hire a better CMO and fix the messaging" is not a plan.
"We interviewed 8 recent customers during CDD, identified three repeatable buying triggers, and built a Day 1 outbound playbook around the highest-signal segment" is a plan.
๐ง๐ต๐ฒ ๐ด๐ฎ๐ฝ ๐ถ๐ป ๐๐ต๐ฒ ๐ถ๐บ๐ฎ๐ด๐ฒ ๐ฎ๐ฏ๐ผ๐๐ฒ ๐ถ๐ ๐ฎ ๐ฌ๐ฒ๐ฎ๐ฟ ๐ญ ๐บ๐ถ๐๐ ๐๐ฎ๐ถ๐๐ถ๐ป๐ด ๐๐ผ ๐ต๐ฎ๐ฝ๐ฝ๐ฒ๐ป.