buyer facilitation

🧭 Flipping MEDPICCS: Toward a Buyer-Driven Audit Framework

Transform your sales strategy by shifting from seller-focused frameworks to buyer-driven audits with the new AUDIT model, enhancing deal clarity and decision readiness.


Most sales leaders would agree: B2B buying has changed dramatically.

But the way we qualify deals hasn’t kept pace.

MEDPICCS remains a go-to framework for structuring enterprise sales qualification. It’s familiar. It’s rigorous. It gives teams a shared language for pipeline hygiene and forecast inspection.

MEDDIC — the original version of this framework — was developed at Parametric Technology Corporation (PTC) in 1996, during one of the most disciplined sales runs in software history. It worked. And it shaped a generation of go-to-market leaders.

But here’s the reality in 2025:

The buying environment that made MEDDIC effective no longer exists.

⚠️ The Problem: Legacy Qualification in a Modern Market

Today’s buying decisions are:

  • Distributed across functions and regions
  • Non-linear, with unpredictable stalls and surges
  • Political, with unclear consensus and misaligned incentives
  • Exhausted, with buyers overwhelmed by internal decision friction

Meanwhile, MEDPICCS maps the seller’s internal logic:

Which rep actions are complete? Which contact has been reached? What paperwork is moving?

That’s not how buyers buy.

It’s how reps wish they did.

And that disconnect is costly.

⏸️ Motion ≠ Progress

Deals don’t stall because reps miss steps.

They stall because buyers haven’t made the progress they need — and no one sees it clearly.

Sales qualification today tells us if the seller is doing their job.

What we really need is a way to see if the buyer is able to do theirs.

That’s why we need to rethink qualification as a mutual audit of buyer progress — not a sales checklist.

✅ Introducing AUDIT: A Modern Framework for Buyer Facilitation

Through structured Jobs-To-Be-Done (JTBD) Switch Interviews, we’ve analysed how real buying decisions happen. What emerges is not a pipeline — but a pattern of internal progress:

Moments of alignment, clarity, exploration, commitment, and momentum.

These moments don’t follow a stage.

They follow a shift in decision maturity.

We’ve codified them into a simple, auditable model for deal clarity:

🧩 AUDIT — Five Signals of Decision Readiness

Step

Signal

What It Validates

A = Align around the problem: Has the team named the real issue — and agreed it’s worth solving?

U = Understand the alternatives: Have they evaluated viable paths (including status quo)?

D = Define success: Are evaluation criteria, risks, and trade-offs clearly stated?

I = Internal coordination: Are key stakeholders aligned on taking action — or still circling?

T = Timeline commitment: Is there urgency — and a defined decision window?

🔁 Enable Exit, Not Just Progress

One of the most powerful uses of AUDIT is early exit.

Too many deals stay open not because they’re real — but because the seller can’t see where the buyer is stuck.

AUDIT creates a mutual checkpoint:

→ If alignment, commitment, or urgency don’t exist — you disqualify.

→ If they do — you accelerate with clarity.

It’s no longer about “Is this deal in stage 3?”

It’s: “Has this team made the progress required to decide?”

🔄 From Seller-First to Buyer-Ready

This isn’t just a new acronym. It’s a new stance.

A move from seller-enforced process to buyer-enabled progress.

If we want to improve forecast accuracy, shorten cycles, and increase win rates, we need to:

  • Replace legacy sales frameworks with decision-readiness models
  • Train teams to see and support buyer-side clarity
  • Build exit criteria that protect time, trust, and pipeline quality

And that means upgrading how we measure deal health — from CRM stage to decision maturity.

🤝 Let’s Build This Together

If you’re a CRO, enablement leader, RevOps builder, or founder who’s already rethinking qualification — let’s connect.

Have you developed or tested a buyer-coordinated decision audit that helps your team support — or exit — deals more effectively?

We’re shaping a working model now.

If there’s energy in the market, we’ll turn this into a shared standard — not a product.

One that finally matches how buyers buy.

DM me or drop a comment to share your frameworks, challenges, and what you’d want in an open standard for buyer facilitation.

Let’s stop managing backwards.

Let’s build something that moves real decisions forward.

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