What story are you telling about change?
Visual storytelling is 70,000 years old, it predates language. Can your sales team tell a why change story in a way that engages emotions, and...
Learn how achieving language-market fit can accelerate your business growth by aligning your messaging with your customers' natural language and struggling moments. Discover practical steps and insights.
The best way to refine your messaging is by listening to your customers—not just what they say, but how they say it. The most effective way to do this is through Jobs-to-Be-Done (JTBD) Switch Interviews.
What Are JTBD Switch Interviews?
These structured customer interviews uncover:
🔹 The exact moment buyers realized they needed a solution.
🔹 The specific language they use to describe their pain points.
🔹 What triggered their switch from an old solution to yours?
By analyzing these insights, you can develop messaging that mirrors your buyers’ language, making your brand feel instantly relevant.
Beyond refining your messaging, these interviews provide invaluable insights, including:
💡 The real stories behind customer decisions – Perfect for case studies and marketing, including customer quotes.
💡 The most important jobs-to-be-done (JTBDs) – Prioritize what matters most to buyers.
💡 The capabilities that drive value – Highlight features that resonate.
💡 The true impact of your solution – Go beyond technical specs to actual business outcomes.
💡 Strong conversation starters – Equip sales with conversations that spark engagement - and it's not about the product.
💡 Customer hero stories – Align your entire company around the customer’s journey.
When you nail language-market fit, you’re improving your messaging and building a clear, consistent, and compelling narrative that fuels growth.
If your ideal customer visited your website for the first time today, would they immediately understand the value you provide?
If not, it’s time to focus on language-market fit—because clarity isn’t just a branding exercise; it’s a growth multiplier.
A massive shoutout to Nopadon Wongpadkee and MattLerner, who coined Language-Market Fit and provided an excellent tutorial. If you want to dive deeper, I highly recommend checking out their video here: [Landing page Tutorial Link].
🚀 Curious to see where your messaging stands? Try the "Now You Can" test and drop your results in the comments!
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